Whether an annual survey or end of course evaluation, students are inundated with requests for solicited feedback. Ironically, research shows 85% of feedback is unstructured and unsolicited. Without the right tools, institutions could be missing the majority of student feedback. Campuses need an omnichannel approach to capture a holistic view of their students. Join us as we share examples of universities who found new ways to listen to their students and drive the outcomes they care about.
Joshua Sine, Qualtrics
Shelly Wymer, Director, Office of Measurement Services, University of Minnesota